June 8, 2023

The bug was found in an open supply Redis shopper library referred to as redis-py.

The corporate mentioned it reached out to inform affected customers that their cost info could have been uncovered.

OpenAI, the creator of ChatGPT, acknowledged that some customers’ cost info could have been uncovered earlier this week when ChatGPT went offline attributable to a bug.

In line with the corporate, the Microsoft-owned firm disabled ChatGPT attributable to a bug in an open supply library that allowed some customers to see headlines from one other lively consumer’s chat historical past.

“It was additionally doable that the primary message of a newly created dialog was seen in another person’s chat historical past if each customers have been lively across the similar time,” the corporate mentioned.

The bug has been fastened and the ChatGPT service and its chat historical past characteristic, apart from just a few hours of historical past, have been restored.

Nonetheless, upon deeper investigation, OpenAI discovered that the identical bug could have precipitated “payment-related info to be inadvertently seen to the 1.2% of ChatGPT Plus subscribers who have been lively throughout a specified nine-hour window.”

“Within the hours earlier than we disabled ChatGPT, some customers might see one other lively consumer’s first and final title, e mail tackle, billing tackle, final 4 digits (solely) of the bank card quantity, and bank card expiration date. . Full bank card numbers have by no means been launched,” the corporate mentioned.

Attributable to a bug, among the subscription affirmation emails generated throughout this window have been despatched to the unsuitable customers.

These emails contained the final 4 digits of the opposite consumer’s bank card quantity, however the full bank card numbers weren’t displayed.

“It’s doable {that a} small variety of subscription affirmation emails could have been misdirected previous to March 20, though we’ve not confirmed any cases of this,” OpenAI mentioned in an announcement.

The corporate mentioned it reached out to inform affected customers that their cost info could have been uncovered.

“We’re assured that there isn’t any everlasting danger to those customers,” it added, once more apologizing to customers and the complete ChatGPT group.

The bug was found in an open supply Redis shopper library referred to as “redis-py”.

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(This story was not edited by the News18 employees and is printed from a information company syndicated channel)

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